Individuals & Families
For genetic counseling, genetic risk assessment, genetic testing guidance, genetic report discussion and related enquiries.
Contact
Connect with GeneticxCare
Whether you are seeking genetic counseling, professional genetics support or information about working with GeneticxCare, you can reach us through the appropriate channel below.
Healthcare Professionals & Institutions
For doctors, healthcare professionals, hospitals and healthcare institutions seeking genetics-focused support, case discussion or collaboration.
General Enquiries
For general information about GeneticxCare, our services or website.
Phone
+91 7013592834
Phone communication is available by arrangement for existing enquiries and appointments. For new enquiries, please use WhatsApp Business, email or the online enquiry form.
WhatsApp Business
Fast ResponseWhatsApp may be used for new enquiries, consultation-related communication, appointment coordination and follow-up where appropriate. Please avoid sending detailed medical or genetic information through WhatsApp unless specifically requested.
WhatsApp is a communication channel and does not replace a formal consultation or clinical consent process where one is required.
Working Hours
Monday – Friday: 10:00 AM – 5:00 PM IST
Consultation enquiries and routine scheduling are primarily handled during these hours. Responses outside these hours may be delayed.
GeneticxCare is not an emergency medical service. For a medical emergency, please seek immediate care from an appropriate emergency medical facility.
Correspondence Office
Correspondence address
R114D Private LimitedOyster Complex, Greenlands Road,Somajiguda, Begumpet,Hyderabad, Telangana – 500016, India
This is not a patient-facing clinical facility.
This is the correspondence office address of R114D Private Limited. It is used for official correspondence, administrative and corporate matters. No direct patient consultations or walk-in appointments are conducted at this address. Please do not visit the correspondence office for consultation services.
GeneticxCare provides consultations through online consultation and participating healthcare institutions under its Regional Consultation Program, as applicable.
What happens next
How we respond to your enquiry
Every enquiry is reviewed by the GeneticxCare team to understand the nature of your concern and determine the most appropriate next step. Depending on the enquiry, we may respond by email or WhatsApp, contact you by phone for clarification, recommend an online consultation, or guide you to a suitable regional consultation location where available.
Send an Enquiry
Not sure which service is appropriate?
If you are unsure which service is appropriate, you can submit a general enquiry and GeneticxCare will guide you regarding the next step.
Information at the Initial Enquiry Stage
No medical reports or records are required at the initial enquiry stage. If any document is relevant to assessing your enquiry, our team will advise you on what is required and how to share it.